Life feels heavy. We help lighten it.
Behind every successful business is an endless list of emails, appointments, enquiries, invoices and admin. Lighter takes those off your plate — so you can spend more time doing what only you can do.
- Dedicated assistant
- Hours reserved for you
- 16+ years' experience
Our services
One person for the hundred small things.
Every business is different, which is why support is tailored around your needs. Think of us as part of your team — reliable, proactive and always working behind the scenes.
Inbox & Email Management
Keeping your inbox organised, prioritised and under control.
- Daily inbox monitoring
- Responding to customer emails
- Inbox clean-up
Never miss another customer enquiry.
Customer Communication
Helping your clients feel looked after from first enquiry through to ongoing support.
- Customer enquiries
- Website contact forms
- Client communication
- Follow-up emails
- Customer relationship management
Turn enquiries into loyal, returning customers.
Diary & Appointment Management
Keeping your schedule organised so you don't have to.
- Appointment bookings
- Calendar management
- Confirmations
- Rescheduling
- Reminders
Eliminate double bookings and save hours every week.
Bookings & Deposits
Ensuring your clients are booked efficiently.
- Taking deposits
- Booking confirmations
- Payment reminders
- Booking administration
Secure revenue and stop chasing late payments.
Finance Administration
Helping keep your business organised.
- Expense tracking
- Invoice administration
- Payment monitoring
- Preparing records for your accountant
Stay organised for your accountant and reduce month-end stress.
Business Administration
Supporting the day-to-day running of your business.
- General administration
- Data entry
- Document preparation
Free up hours for the work only you can do.
Why choose Lighter
Executive-level support, without the executive overheads.
Before founding Lighter, I spent 16+ years working within public and private sector organisations such as the NHS, Jaguar Land Rover and HSBC. That background is what brings a level of discretion, professionalism and capability you won't find in a typical VA.
UK based
A local, dependable partner working in your time zone.
Complete confidentiality
Your business, clients and data handled with total discretion.
No employment overheads
All the support of an employee, without the fixed costs.
The comparison
Hiring an employee
Hiring Lighter
How it works
Delegating should feel effortless.
- 01
Tell us about your day
A short intro call to understand your role, your tools, and the tasks quietly eating your time.
- 02
Meet your manager
We match you with a dedicated office manager and build a simple plan for what they'll take over first.
- 03
Hand it off
Delegate over chat, email, or a quick call. Your manager gets to work and reports back — no micromanaging.
- 04
Feel it get lighter
Every week we take on a little more, until the operational load is off your plate for good.
Why Lighter?
“Lighter was created with one simple goal: to make running your business feel… lighter. Above all, peace of mind.”
With more than 16 years' experience supporting senior leaders and complex organisations, we bring executive-level organisation, discretion and professionalism to every client relationship.
- Less time spent buried in emails.
- Less time chasing appointments.
- Less time managing admin.
- More time growing your business.
Founder, Lighter
Executive Virtual Assistance & Business Support
16+
years' experience
100%
confidential
£35
per additional hour
Monthly retainer packages
Flexible, predictable and stress-free.
We believe business support should work around you. Retainers are paid in advance and your hours are reserved exclusively for your business.
Light
10 hours per month
around 2.5 hours a week
£350/month
Perfect for businesses needing occasional support.
Get startedLighter
16 hours per month
around 4 hours a week
£560/month
Ideal for businesses requiring regular weekly assistance.
Get startedLightest
Most popular22 hours per month
around 5.5 hours a week
£770/month
For growing businesses needing consistent support.
Get startedBeyond
30 hours per month
around 7.5 hours a week
£1,050/month
Your dedicated Executive Virtual Assistant partnership.
Get startedAdditional hours are charged at £35 per hour. One month's notice to amend or cancel.
Getting started
A calm, considered start.
A one-off £70 onboarding fee helps us build the foundations for a successful working relationship. Referred by an existing client? We'll waive it as our way of saying thank you.
Your onboarding includes
- Discovery consultation call
- Business familiarisation
- Secure system setup
- Workflow review
- Communication preferences
- Priority planning
- Initial inbox and diary review
- Process mapping
Referral rewards
When someone you refer joins on a monthly retainer, choose one — with no limit on how many you can earn:
- One complimentary hour added to your monthly retainer
- £35 credit towards your next invoice
- A complimentary Business Efficiency Review
Founding Client Membership
Exclusive status for our first 10 retainer clients. Your benefits include:
- Hourly rate fixed at £35 for your first 12 months
- Priority booking
- Priority access to additional hours
- First access to any future premium services
Life feels heavy. We'll help lighten it.
Start with a discovery consultation call. We'll map out what to hand off first — no pressure, no commitment.